Terms of Service

Effective 4 November 2026

These terms govern your use of Lynk, including Lynk AI, operated by Lynk by iCreations(“Lynk”, “we”, “us”). By creating an account or buying anything from us you agree to them.

Your account

• You must give accurate details and keep your password secure.
• You're responsible for everything done through your account and API keys.
• You must be at least 18, or have the permission of a parent or guardian.

Services and payment

• Prices are shown before you pay, excluding tax where stated. Tax is added at checkout.
• Payments, including Lynk Pay, are processed by Paystack. We don't see or store your card details.
• Servers are billed monthly or yearly in advance and provisioned by our team, usually within 24 hours of payment. You must renew before the end of each period; unpaid servers may be suspended and then terminated, and their data deleted.
• Domains are registered through an accredited registrar, in your name, for one year at a time. You're responsible for renewing them and for the accuracy of the registration details.
• Wallet credit is prepaid and used for messaging and AI services at the rates shown in your dashboard. It isn't a bank account, earns no interest, and can't be transferred.

Grow: marketing, ads and Specialists

• You're responsible for what your posts, ads and messages say, and for having permission to message the people you send to. Campaigns and marketing automations only go to customers who agreed.
• Ads and posts on Facebook, Instagram, WhatsApp, Google and TikTok must follow those platforms' rules. They decide whether an ad runs; we can't promise reach, enquiries or sales.
• Ad budgets are paid in advance from your Lynk balance. What a platform doesn't spend comes back to your balance. Lynk's fee is shown, and agreed, before you pay.
• When a Lynk Specialist sets something up or runs your ads, we confirm the work and any fee with you first. Your Google Business Profile and other accounts stay yours; Lynk is added only as a manager, and you can remove us at any time.
• Automations send messages using your message credit. You can switch any automation off at any time.

Acceptable use

You may not use Lynk to:

• break any law, or infringe anyone else's rights;
• send spam or unsolicited bulk messages, or run phishing or fraud;
• host malware, run attacks on other systems, or mine cryptocurrency on our servers;
• host content that exploits children, promotes violence, or is otherwise illegal.

We may suspend or terminate services that break these rules, without refund, and report illegal activity to the authorities.

Your data and backups

You have full control of your servers and are responsible for your own data and backups. We aren't liable for data lost on a server, including after suspension or termination.

Availability and liability

We work to keep services running but don't guarantee uninterrupted service. To the extent the law allows, our total liability for any claim is limited to what you paid us for the affected service in the three months before the claim, and we aren't liable for indirect losses such as lost profits or data.

Refunds

See our Refund Policy.

Changes and governing law

We may update these terms; we'll post the new version here and, for significant changes, tell you by email. These terms are governed by the laws of the Republic of Ghana.

Contact

Lynk by iCreations, Ghana. Email support@lynkinfra.com.