← Get found and sell online

Lesson 9 of 19 · Learn · 8 min

2.3 Every enquiry answered: the 24/7 chat

Every Lynk website has an Ask us button on every page. It opens the business's 24/7 chat, which answers from what the owner shared about the business. A visitor who leaves their number becomes a customer and a lead, and the owner is told.

Make it answer well

  1. Fill in Account & Settings → Your business: hours, prices, location with a landmark, delivery, how to pay and book.
  2. On Website, find Your 24/7 chat and ask it three questions a customer would ask. Wrong answer? Fix Your business.
  3. Under Your assistant's name, click Add a name (Esi, Kofi).

Read the chats weekly in Grow → Website chats. Check Questions your assistant couldn't answer, and add those answers to Your business.

A website built elsewhere? Under Your 24/7 chat, open Put the chat bubble on your own website and copy the line it gives you.

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2.2 The business's own domain