Lesson 9 of 19 · Learn · 8 min
2.3 Every enquiry answered: the 24/7 chat
Every Lynk website has an Ask us button on every page. It opens the business's 24/7 chat, which answers from what the owner shared about the business. A visitor who leaves their number becomes a customer and a lead, and the owner is told.
Make it answer well
- Fill in Account & Settings → Your business: hours, prices, location with a landmark, delivery, how to pay and book.
- On Website, find Your 24/7 chat and ask it three questions a customer would ask. Wrong answer? Fix Your business.
- Under Your assistant's name, click Add a name (Esi, Kofi).
Read the chats weekly in Grow → Website chats. Check Questions your assistant couldn't answer, and add those answers to Your business.
A website built elsewhere? Under Your 24/7 chat, open Put the chat bubble on your own website and copy the line it gives you.
Next lesson
2.2 The business's own domainSign in to save your progress and earn the certificate.

